Recognised as one of New Zealand’s premium commercial buildings, the HSBC Tower is located on Auckland's waterfront between the Ferry Building and Princes Wharf. This prime location offers uninterrupted views of the Waitemata Harbour. The building is connected via a covered airbridge over lower Albert Street to the Commercial Bay retail centre; home to over 120 local and international retailers including health and beauty amenity, bars, restaurants, and eateries. As part of the Commercial Bay precinct, occupiers of the HSBC Tower experience a truly differentiated and valuable office environment.

The HSBC Tower reaches 29 levels and provides spectacular 360-degree views of Auckland. The floor to ceiling height per floor is a lofty 2.7 metres allowing plenty of natural light in. A typical floor plate offers 1,358 square metres and the central core promotes efficient use of space with a 10.5 metre distance from core to wall. The absence of columns further enhances efficiency and facilitates open plan, collaborative, or agile working environments.

In 2020 Precinct completed a brand new, architecturally designed lobby as well as entire refurbishments to the building's end of trip facilities and bicycle storage area. Client services in the HSBC Tower include an onsite concierge, 24/7 security, stand-by generator, and high speed destination-controlled lifts. All of Auckland’s major transport connections are within minutes walk including ferries, buses, and trains. The building's carpark provides 355 covered car parks and additional parking is available in the adjacent Downtown car park with is operated by Auckland Transport.

HSBC Tower at Commercial Bay is managed by Precinct.